After-sale services include technical support and troubleshooting, regular maintenance and inspection, software updates and upgrades, spare parts and replacements and training and consultation services.

In case of leasing, we take care of everything, delivery, installation, training and complete after-sale service remotely and on premise, all of which is covered under the client’s contract.

Depending on the type of robot, you may need specific infrastructure, such as a stable power supply, internet connectivity, and safety enclosures.

The installation process typically includes site preparation and safety checks, positioning and mapping the robot, integrating the robot with existing systems and software if needed plus testing and calibration and training for operators and maintenance personnel

Depending on availability and shipping method, lead time is 30-45 days, while shipping time depends on air or sea shipping. The installation time can vary based on the type and complexity of the robot, most of our robots are mobile so they can be installed within a few hours.